This brief tutorial shows students and new users how to install Zammad help desk and ticketing system on Ubuntu 18.04 | 16.04 server.. Zammad is a free, open source web-based support and ticketing solution written in Ruby. You can download and install Zammad on your own server in your own environment.. It provides popular features … Continue reading How to Install Zammad Ticketing System on Ubuntu 18.04 | 16.04